Big, expensive ERP failures make for eye-catchy headlines, but project missteps can also be avoided by collaborating with an independent consultancy company. Experienced consultants reduce complexity and guarantee that tech implementations are seamlessly integrated with each client’s particular business processes. However, in order to achieve ERP performance, producers and distributors must choose the right partner. Any company will sell software, but the true test is implementing the software in accordance with the particular demands, schedule, and timetable. We’ve assembled a list of five of the most critical factors to remember when hiring an ERP consultant.
Best Practices for Implementation
Is the company releasing new features and technologies that improve exposure and competitiveness on a regular basis? Should they promote a comprehensive, standardized delivery approach that integrates best practices in software? Have they approved partners of major ERP vendors? Do their workers have some background in tech, IT, or the industry? Since software solutions and best practises are continuously changing, you can search into the reseller’s webpage, employee LinkedIn accounts, news releases, and client feedback to ensure they have a validated approach and are committed to quality development. Most notably, meet in person with experts to inquire about their solutions and services.
Integration of Systems
Ideally, the tech consultant would be knowledgeable on more than just ERP. Integrating front and back-office processes is the secret to optimising ROI and productivity in the new era. If you want to bind CRM, eCommerce, or another front-end instance to your ERP now or in the future, it’s critical to find a firm with integration expertise. Rather than hiring several contractors on each project, look for a one-stop shop to act as a long-term tech success partner. As a single point of contact with a thorough knowledge of your company’s requirements, this firm will assist you in completing tasks efficiently and reliably.
Comprehensive Support
One of the reasons it’s better to deal with a value-added reseller rather than a vendor directly is that you’ll get more personalised, thorough service. Your consultant should be available during the project, from software selection to final implementation. They can meet with clients often and clearly to ensure that all of their needs are addressed. They must also look past technological needs and assist companies with preparation and change management.
Customization of Software
To be honest, there is no such thing as a one-size-fits-all ERP solution. To help their specific operations, most clients need custom fields and build-outs. This job, however, increases the risk of your project. That is why companies should hire an expert contractor to handle customizations. Be certain that your chosen company has coding experts who can implement these changes without delaying projects or negatively impacting your investment.
Business Processes
Your business objectives describe your company. As a result, when a value-added reseller fails to include specific use cases or demonstrate previous examples of how their products have optimised procedures identical to yours, it is a dead giveaway that the company isn’t a good fit for your project. Just meet with professionals who have a track record of success in your industry—these are the professionals who can understand the complexities of your business procedures and how to integrate ERP into your operations.
Comprehensive Support
One of the reasons it’s better to deal with a value-added reseller rather than a vendor directly is that you’ll get more personalised, thorough service. Your consultant should be available during the project, from software selection to final implementation. They can meet with clients often and clearly to ensure that all of their needs are addressed. They must also look past technological needs and assist companies with preparation and change management.
An ERP consultancy company should go beyond product applications to be your partner in large-scale market enhancements. As a result, it is important to take the selection process seriously.
At Axolon ERP, we’ve swooped in to rescue some schemes that have gone astray due to inexperienced consultants or a lack of professional help altogether. Collaborate with experts from the start to ensure ERP performance. Click here to Request a free demo.
